INFORMATION
JEWELRY CARE
All of my pieces are made from .925 sterling silver or fine silver. The more you wear your Sara B. Jewelry pretties, the less tarnished they will get!
Your jewelry should be the last thing you put on - always AFTER lotion, hairspray, makeup, etc.
I advise against wearing your Sara B. Jewelry pieces in the shower or while washing your hands.
Avoid getting creams, gels, perfumes and oils directly on the jewelry - take extra caution with the natural Great Lakes beach stones, softer stones like Turquoise, and all fossils, as those materials are quick to absorb oils and may stain.
Silver will tarnish naturally over time. I recommend storing your silver jewelry in small plastic bags to help combat the tarnishing process and prolong the original finish.
A soft polishing cloth will help keep the silver clean and bright. I recommend the Sunshine brand. Rub the silver ONLY, never the stones.
I do not recommend using liquid jewelry cleaning solutions, EVER – they are highly toxic and can damage the stones, as well as your health.
POLICIES
Ready-to-ship items will be shipped within 3-5 business days upon receipt of payment.
Made-to-order items are created upon purchase. Please allow up to 14 business days upon receipt of payment before items are shipped (though I am usually faster than that!).
Custom jewelry turnaround is approximately 4-8 weeks. I will make every effort to get pieces out to you sooner if possible! I don't mind a rush order here and there - just ask! Non-refundable deposit is required for custom work. Custom orders are final sale. No returns or exchanges.
SHIPPING
UNITED STATES
Small Items - Simple Silver Earrings/Stacking Rings/Midi Rings:
I use USPS First Class shipping. This includes delivery confirmation. If you would like to upgrade your package to Priority, Express, add insurance, etc. - please contact me before purchasing and I will adjust the price for the additional service costs.
Large Items - Cocktail Rings + Cuff Bracelets + Statement Necklaces:
I will ship with either USPS First Class Mail or USPS Priority Mail. I will include insurance in the price of shipping for these pieces.
EVERYWHERE ELSE
International shipping is $45.00 plus $10.00 for each additional item. Most often I ship international with Registered USPS First Class Mail International. Insurance for this option is limited to a maximum of $400. Once your jewelry leaves my hands, all customs fees, duties, international mail regulations, customs issues, loss, theft, etc. are the responsibility of you, the buyer. Please message me before purchase if you’d like to explore other shipping options.
RETURNS + EXCHANGES
It is important to me that you are happy and satisfied with your jewelry purchase from Sara B. Jewelry & Metalsmithing. Please contact me within 14 days of purchase if there are any problems with your jewelry and we'll discuss what I can do to fix the problem. I will be happy to work with you to resolve any issues.
Sometimes life happens! You may have slept on your earrings causing them to bend, lost one in the grocery store, etc. - repairs or replacements can be an option! Please give me a shout so we can work it out. I will assess each repair on a case by case basis to determine the possibility of repair and the cost.
SIZING
My bezel-set gemstone and fossil statement jewelry CANNOT be re-sized. Once the stone is set, there's no going back!
I create custom jewelry according to the size provided by the client. I encourage everyone to have their fingers/wrists sized by a professional jeweler. Just stop in to your local jeweler - it’s a free service! This is the most accurate method to find your size.
Please double check your size!
WARNINGS
Every person's body reacts differently to stones and metals. Sterling silver may cause allergic reactions in some people. Please be aware of any allergies you may have before purchasing my sterling silver jewelry.
There are also risks with stones and fossils causing an allergic reaction, though it is very much a rarity. Please use your best judgement when handling your jewelry. I'd strongly advise against licking your stones or putting them in your mouth, however much like candy they tend to look!
I am not responsible for any injuries or illness caused by your wearing or handling of your jewelry.
SALES TAX
All orders shipped within the state of Indiana are charged the current Indianapolis sales tax rate of 7%.